SHIPPING & RETURNS
SHIPPING INFORMATION
All packages are shipped by USPS Priority Mail. Orders are processed and shipped within 2-5 business days from St. Paul, MN. Transit times vary from 1-3 business days. We offer a flat rate of $8 or free shipping for orders over $85. We do not offer express or overnight shipping so please plan ahead when ordering for a special occasion or gift. We do not ship outside of the US.
RETURNS & EXCHANGES
All sales are final with the exception of products damaged during transit or if the incorrect item is shipped to you. Returns of unused products can be accepted within 7 days of receipt of purchase. All products must be returned in sellable condition and shipped to our workshop at your expense. To process a return, please send an email to sensoriuscandles@gmail.com with the following information:
Order number
Your Name and address
Description of damaged product(s)
Picture of the damaged product(s)
Upon receipt of your email we will provide further instructions to complete your return or replacement as quickly as possible.